Help & Support

Answers about your cards and bookkeeping, plus direct help from the Hipzap team.

Contact us

Email support@hipzap.net and we’ll help with anything about your cards, receipts, or account.

Common topics

  • Adding a card — tap Add on the wallet screen and enter the brand and card number, or scan its barcode.
  • Scanning a receipt — photograph it to create an expense entry automatically; review the extracted details before saving.
  • Syncing across devices — bind an email address to back up your cards and records and sync them everywhere.
  • Deleting your account — from your account settings; this removes your synced data.

Response time

Most requests receive a reply within 24 hours.