1. Acceptance
These terms govern your use of Hipzap — the receipt bookkeeping app (the "Service"), which also keeps your membership and loyalty cards. By using the Service you agree to these terms.
If you do not agree, please stop using the Service.
2. What the Service provides
The Service lets you photograph receipts to create categorised expense entries and simple reports, and store your membership and loyalty cards in one place to show their barcode in store.
3. Guest use and your account
You can use Hipzap as a guest without an account. You may optionally bind an email address to create an account, which enables cloud sync across your devices.
- As a guest, your data stays on your device, and if you sign in from the Telegram Mini App, your data is stored in your Telegram cloud storage — not on our servers.
- After you bind an email, your expense records and cards sync to our servers so you can access them from any device.
- You are responsible for keeping your account credentials secure.
4. Your content and acceptable use
You keep ownership of the receipt images, expense records and card details you add. You agree to use the Service lawfully and only for your own data.
- Do not upload content you have no right to use, or that is unlawful or infringes others’ rights.
- Do not attempt to disrupt, reverse engineer, or abuse the Service.
- You are responsible for the accuracy of the data you enter.
- Do not submit photos that are not purchase receipts to receipt scanning.
- There is no tolerance for objectionable content or abusive behaviour. We remove content that breaks these terms, and we may suspend or close the account of whoever posted it. If we act against your content or your account and you think we got it wrong, you can appeal by emailing support@hipzap.net — we will review the decision and tell you the outcome.
If non-receipt images are submitted to receipt scanning repeatedly, we apply escalating measures: first a notice, then a temporary pause of AI scanning of about one hour, then about one day. If it still continues after that, we may suspend the account. Manual expense entry stays available throughout, pauses lift automatically, and you can appeal a suspension at support@hipzap.net.
5. Device storage and syncing
Guest data is stored on your device or in Telegram cloud storage. Device storage can be cleared by the platform, and reinstalling or clearing the app may erase local data.
To back up your records and cards and sync them across devices, bind an email address.
6. Automated receipt reading
When you photograph a receipt, the image is sent to a third-party AI service to extract details such as merchant, amount, and date. Extraction is best-effort and may be inaccurate.
Please review and correct extracted results before relying on them. Receipt scanning requires a bound account.
7. Service provided “as is”
The Service is provided “as is” without warranties of any kind. We do not guarantee that stored barcodes will scan at every merchant, or that extracted expense data will be error-free.
8. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of data caused by clearing device storage, uninstalling the app, or events outside our control.
9. Changes
We may update these terms as the Service evolves. Material changes will be reflected by the “last updated” date above.
10. Contact
Questions about these terms? Email support@hipzap.net.
11. Hipzap Plus and subscriptions
Hipzap Plus is an optional paid subscription. On the web, in the iOS app and in the Android app you can choose a monthly plan or a yearly plan. In Telegram there is only a 30-day plan and no yearly plan. The name of the plan, its length and its price are shown to you before you buy. You are charged when you confirm the purchase. Who charges you depends on where you subscribe. If you subscribe on the web, Paddle takes the payment as the merchant of record. If you subscribe in the iOS app, the payment is taken from your App Store account. If you subscribe in the Android app, the payment is taken from your Google Play account. If you subscribe in Telegram, the price is taken in Telegram Stars from your Telegram balance. Each renewal is charged at the price that applies to your plan at that moment, on or shortly before the first day of the new period. Prices can change. Before a change affects one of your renewals, we will tell you about it.
Your subscription renews automatically for the same period until you cancel it. Where you cancel it depends on who charges you. If you subscribed on the web, cancel it on the Hipzap Plus page in the web version; we will then cancel it for you. If you subscribed in the iOS app, cancel it in your App Store subscription settings at least 24 hours before the current period ends. If you subscribed in the Android app, cancel it in your Google Play subscription settings before the current period ends. If you subscribed with Telegram Stars, cancel it in Telegram’s list of subscriptions. In the App Store, in Google Play and in Telegram the cancellation is handled by that company, not by us. Cancelling stops the next renewal. You keep Plus until the end of the period you have already paid for.
If you are a consumer, you normally have 14 days to withdraw from a distance contract for digital content. Hipzap Plus gives you access straight away. When you subscribe you expressly ask us to start Plus immediately, and you confirm that you understand that your right to withdraw ends once Plus has started.
Who you ask for a refund depends on who sold you the subscription, and that is not always us. If you subscribed in the iOS app, the App Store sold it to you: ask Apple for the refund, under Apple’s own terms. We cannot make App Store refunds ourselves. If you subscribed in the Android app, Google Play sold it to you: ask Google for the refund first, under Google’s own terms. If Google turns your request down, email support@hipzap.net and we will review it ourselves. If you subscribed on the web, Paddle sold it to you: ask Paddle for the refund, under Paddle’s buyer terms and refund policy. In every other case we are the seller: email support@hipzap.net. Tell us clearly that you are withdrawing or that you want a refund. Where a refund is due, we will make it within 14 days of the day you tell us, using the same payment method you paid with.
These terms do not affect your rights if the Service is faulty or is not as described. They also do not affect any right you have under the law of your country that cannot be excluded by agreement.
12. If you got the app from the Apple App Store
The following also applies to the iOS app, and Apple is not a party to these terms:
- These terms are between you and us only, not with Apple. We, not Apple, are solely responsible for the app and its content.
- Your licence is a non-transferable licence to use the app on Apple-branded devices you own or control, as permitted by the App Store Terms of Service.
- We, not Apple, are responsible for maintenance and support. Apple has no obligation to provide either.
- If the app fails to conform to any warranty, you may notify Apple and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation; anything else is our responsibility.
- We, not Apple, are responsible for addressing claims about the app — including product liability, legal compliance and consumer-protection claims.
- If a third party claims the app infringes their intellectual property, we, not Apple, are responsible for investigating, defending, settling and discharging that claim.
- You confirm that you are not in a country subject to a U.S. Government embargo or designated as supporting terrorism, and that you are not on any U.S. Government list of prohibited or restricted parties.
- Questions or complaints about the app: CODER TECH LTD., 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom — support@hipzap.net.
- You must comply with any applicable third-party terms when using the app.
- Apple and Apple’s subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
13. Shared groups, reports and complaints
Anything you share into a group — ledgers, entries, comments, names and photos — can be seen by the other members of that group. Treat it as shared with them.
You can report a member or block them from the group member list. Reports go to us, not to the group owner: we review them and act ourselves, which can mean removing content or suspending the account responsible.
If you are unhappy with how we handled a report, a removal, or a suspension, email support@hipzap.net. We will reply within 14 days.